Support
Stuck, found a bug, or have an idea? Email hello@readbuff.com and a real person will get back to you.
Contact us
Email hello@readbuff.com. It helps to include the email address on your ReadBuff account, your phone model, and the app version (shown in Settings).
Your ReadBuff address
Your newsletter address is yourusername@readbuff.com. You can copy it from Settings. Use it to subscribe to newsletters, then approve each new sender the first time they email you.
Not seeing a newsletter? Check the sender isn’t waiting for approval or blocked under Senders, and that you subscribed with your ReadBuff address rather than your personal email.
Manage your subscription
Subscriptions are billed by Apple or Google, so they’re managed from your store account:
- iPhone or iPad: Settings → your name → Subscriptions → ReadBuff. See Apple’s guide.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → ReadBuff. See Google’s guide.
Deleting the app or your account does not cancel a subscription on its own.
Delete your account
Deleting your account is permanent. Your ReadBuff address stops receiving mail, and your library, quotes and collections are removed.
- Open ReadBuff and sign in.
- Go to Settings.
- Tap Delete account and confirm.
Can’t get into the app? Email hello@readbuff.com from the address on your account with the subject “Delete my account”, and we’ll delete it for you.
Remember to cancel any active subscription in the App Store or Google Play as well. See our Privacy Policy for how we handle data.